
FAKE CONCERT TICKET CREATOR WINDOWS
And a single bot can open 100 windows and simultaneously proceed to the checkout page in all of them, coming away with a huge volume of tickets. An expediting bot can easily reach the checkout page in the time that it could take a fan to type his or her email address. Scripted expediting bots use their speed advantage to blow by human users. Scalpers use one or several of these ticket bots to reserve and purchase tickets: Expediting During the ticket onsale waitĭuring the onsale itself, scalpers use ticket bots’ speed and volume advantage to beat loyal fans to the tickets and scoop up as much inventory as they can.īot operators use this lightning speed across several browsers to circumvent per-customer ticket limits.īy combining superhuman speed with sheer volume, bot operators effortlessly reserve hundreds of tickets as soon as the onsale starts. They either use bots to guess common usernames and passwords (called credential cracking) or to perform mass login attempts for stolen username/password pairs (called credential stuffing). Instead of mass-creating new accounts, ticketing touts also try to get control over existing legitimate accounts. These accounts are then misused to get around ticketing purchasing limits (most ticketing companies limit to 4 or 6 tickets per customer). Account creationįraudsters will abuse the account signup process by using bots to create accounts in bulk. Prior to the sale of tickets online, bad bots are used to create fake accounts or take over existing legitimate ones.įor example, one ticket broker apparently used 9,047 separate accounts on Ticketmaster to make 315,528 ticket orders to “Hamilton” and other popular events over a 2 year period. Ticket bots have many vectors of attack, so it’s best to think of when they are used. When people talk about ticket bots, they are normally referring to these bad ticket bots. And bad bots are especially prevalent in ticketing, making up 39.9% of all ticketing website traffic in 2019, according to Imperva. The same report from Imperva found that nearly 1 in 4 web requests (24.1%) was made by a bad bot in 2019. Bad actors use these online bots to disrupt, manipulate, steal, and impersonate. Unfortunately, for every “good” bot, there is a “bad” one lurking around the corner, ready to do damage. For example, an authorized ticket broker could use a bot to fetch updated pricing and inventory information from the primary ticket seller. And site monitoring bots alert administrators when a website isn’t running as it should. Fetcher bots create previews of site content for mobile devices and social media platforms. Crawler bots index sites for Google and other search engines, determining search rankings. In fact, many bots are beneficial to a well-running website. According to data from Imperva, they made up 37.2% of all website traffic in 2019. They populate our news feeds, tell us the weather, provide stock quotes, and help us comparison shop. Bots are constantly at work behind the scenes making our digital lives run smoothly. Ticket bots are a type of bot that carries out tasks related to ticketing, such as scraping pricing details, checking inventory for newly released seats, or purchasing tickets. Ticket bots, then, are a type of bot that carries out tasks related to ticketing, such as scraping pricing details, checking inventory for newly released seats, or purchasing tickets. What are ticket bots and are they all bad?Ī bot (short for “robot”) is an automated program that runs over the Internet to perform a specific task or set of tasks.
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How to restore fairness to online ticketing.What are ticket bots and are they all bad?.Organizations that don’t forcefully battle bots do so at their own peril.īut what are ticket bots, how do they work, and how can they be stopped? These are some of the questions we’ll answer in this blog post. With the right combination of technology and regulation, it is possible to keep ticketing in the 21st century while ensuring tickets get in the hands of true fans. Some performers have gone to extreme lengths to remove bad bots from their onsales, including taking ticketing totally offline. Stakeholders from politicians to musicians to fan alliances are clamoring for fairness in online ticketing. Online ticketing organizations have found themselves on the front lines of the battle against bad bots.Ĭonsider that according to the New York attorney general, one bot operator alone scooped up 1,012 tickets to a concert - in 1 minute! Frustrated fans are forced to resale sites where margins can exceed 1,000% of face value. Nowhere is this clearer than during ticketing onsales. Bad bots make the internet a fundamentally unfair place.
